You will receive free ground shipping with your purchase. Your order will likely arrive in 5-8 days from the time it ships. If you prefer expedited shipping then you will need to select that method and pay for it when checking out.

Please contact us to inquire about returning or exchanging an item(s) you purchased. We accept returns and exchanges within 14 days when you receive your product(s). They must be in perfect unused condition, never worn, and have all original components including hang tags.

We do not accept:

• Swimwear, lingerie, etc., which have been tried on with direct contact to skin and do not have the hygiene label
• Candles and perfumes which are not perfectly sealed and appear used
• Customized products

Products you received as a gift can be exchanged in compliance with our policies.

Coming soon... We offer personalized gifting adding authentic delicate unique touches to your orders. Your purchase will be gift wrapped in our iconic feminine pink Anslibu pattern - Your Garden of Life. It will arrive in our signature couture box with our unique greeting card. You will have the option to include a hand written message.

Contact us to inquire about purchasing an Anslibu gift card.

Our guest services are Mon - Fri 9 am to 8 pm and on weekends from 11 am to 4 pm. During holidays we may be closed or have modified hours.

We use eco-friendly recyclable packaging. All orders arrive in a feminine pink box wrapped in our elegant tissue paper. A unique greeting card is included with each purchase to give to someone else to spread warmth, kindness, and reflection. An anslibu tradition.